US Cold Storage

  • Receptionist

    City US-IN-Lebanon
    Job ID
    Location Name
  • Overview

    Key responsibilities include but are not limited to:

    • Accuracy of all paperwork produced.
    • Follow all customer requirements.
    • Assist supervision/management as needed.
    • Answer door, phone calls, and shipping office windows.
    • Follow company policies, guidelines and work instructions.
    • Warehouse work as needed (labeling, re-boxing, etc.)
    • All CSRs will be expected to learn at least one other CSR’s position.
    • Maintain professional relationship with the carriers and customers.
    • Professional and courteous to team members.



    Include the following. Other duties as assigned.


    • Processing cross docks
    • Holding product and dealing with customer rush shipments
    • Verifying inventory
    • Researching OS&Ds and creating reports
    • Posting inbound and outbound orders
    • Inputting orders in a timely manner
    • Cut logs and adjustments
    • Researching customer requests
    • Reporting on turn times
    • Ensuring electronic transactions are not failing



    • Maintain a professional manner in appearance and communications at all times.
    • Participate in staff and/or customer meetings if required.
    • Develop PC/tablet skills to perform any e-mailing, reports, label preparation, order release, driver sign-out, inventory checks and/or any type of PC/tablet function necessary for that specific area.


    Safety, Housekeeping, Security

    • Safety glasses, seat belts, and ID badges must be worn if associates are on forklifts. Proper personal protective equipment must been worn when operating equipment.
    • Follow posted security procedures at all times while in the building.
    • Maintain a clean, neat, and orderly work/lunch room area.
    • Required to attend Ammonia Training Class yearly.



    Responsibility and Authority

    • Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.
    • Identify and record any issues relating to product, processes, and/or quality.
    • Initiate, recommend, or provide solutions through appropriate channels.
    • Verify the implementation of solutions.


    QUALIFICATION REQUIREMENTS: The knowledge, skills, and abilities listed below are representative of the qualifications required to successfully perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

    Education:                               Bachelor’s Degree strongly preferred

    Experience:                             1 to 3 years preferred.

    -Excellent communication skills, written and oral.

    - PC, leadership, and planning skills helpful.

    -Experience in AS400, SAP, Word, Excel and, PowerPoint preferred.

    -Experience with warehouse paperwork preferred.

    -Candidates may be required to operate a Clamp truck/forklift and to successfully complete the forklift training program.   


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